If you have never booked a mobile mechanic, the idea is simple: instead of driving to a shop and waiting, the mechanic comes to your vehicle. Here is how a visit from Mobile Auto Support works, start to finish, anywhere in Vancouver and the nearby cities we cover.

Before the visit

Call (604) 606-7509 with three things: your location, your vehicle (year, make, model), and what it is doing. "It cranks but won't start" or "the check-engine light came on yesterday" is enough to point us in the right direction. We will tell you honestly whether the job sounds like one we can do on-site.

A few things help the visit go smoothly:

  • A safe, accessible spot - a driveway, workplace parking lot, or job site
  • The keys and any wheel-lock key if your car has one
  • A rough idea of recent history: last oil change, recent repairs, when the symptom started

What we can do at your location

More than most people expect. Common on-site jobs include:

  • Engine diagnostics - check-engine lights, drivability issues, sensor faults, and performance problems
  • No-start and battery help - jumpstarts, battery testing, and charging- and starting-system checks
  • Oil changes and routine maintenance - done in your driveway while you get on with your day
  • Electrical diagnostics - warning lights, power issues, fuses, and charging systems
  • Fleet support - scheduled maintenance and urgent diagnostics for work vans and company vehicles

What usually needs a shop

Some jobs need a hoist, heavy equipment, or a controlled workspace. If yours is one of them, we will say so on the phone before anyone drives out - and the diagnostic visit still tells you exactly what you are dealing with, so no shop can sell you work you don't need.

After the visit

You get a clear explanation of what we found and what the next step is. No jargon, no pressure. If a repair can be finished on-site, we do it there. If it can't, you know exactly what to ask for.

Stuck at home, work, or roadside?

Call (604) 606-7509 and tell us what's happening. We come to your vehicle in Vancouver and nearby areas.